Our Mission

To inspire and support our customers’ in crafting great tasting products.

Our Vision

To transform the way customers interact with their flavour supplier by providing responsiveness, expert advice, innovative solutions and exceptional customer service coupled with short lead-times and accessible MOQs.

Values

Our People
We absolutely recognise the value and importance of our team at FlavourCraft.

We wish to support their growth within the business through sharing and transferring knowledge and know-how so they can evolve as individuals as they contribute to the success of our business.

Customer Focus
Our customers are at the heart of everything we do.

We listen carefully to customers’ needs and feedback, ensuring we create products that meet their market requirements.

Collaboration
We believe in collaboration with customers, suppliers and service partners to build close, lasting, valuable relationships.

Developing and refining ideas and opportunities to improve our business and the products we supply to customers.

Trust & Integrity
We prioritise honesty, transparency and ethical behaviour in all aspects of our business.

Building trust with our customers, suppliers and service partners is an essential part of our building a truly special business.

Quality
We are committed to the development and delivery of flavour products which meet the highest standards of quality and consistency, meeting the varied market requirements.

Innovation
We encourage internal creativity and continually seek new dynamic flavour solutions.

Innovation drives us to explore, develop and share emerging trends and unique products to support and inspire our customers.

Responsiveness
FlavourCraft has an absolute focus on being responsive to any and all customer requests and requirements.

Success is achieved by promptly responding to and working closely with customers.